Astrum Assistance Alliance is a partnership of leading worldwide assistance companies, providing a multinational approach to medical and technical assistance. Together we service over 50 million end users across the globe and generate a joint gross claims volume of over 600 million Euro per year. Our operations centers provide state-of-the-art assistance services 24 hours a day, 365 days a year. Our worldwide network of over 100,000 service providers allows us to assist on a global scale. Joining forces, we create a market- leading assistance proposition for our clients.


Facts and figures

  • Astrum offices in 20 countries

  • > 2500 staff(fte)

  • > €600 million in claims volume

  • > 1,5 million domestic assistance files

  • >330.000 international assistance files

  • >100.000 worldwide providers